What is urgent care?:
Urgent care is care that someone feels is needed on the same day but their illness or injury is not life-threatening. This could include anything from cuts, minor injuries, bites or stings through to mild fevers, vomiting and diarrhoea.
The NHS in Leeds has developed proposals to establish five urgent treatment centres in different locations across Leeds. The aim of the new centres is to reduce the pressure on A&E departments and make it easier for people to access urgent care when it is needed.
The Leeds Voices team at Voluntary Action Leeds are working with NHS Leeds Clinical Commissioning Group (CCG) to find out people’s thoughts and views on the proposals. The information you provide will help shape future services within Leeds.
Where can I find out more about the proposals?:
To help you understand more about the proposals NHS Leeds Clinical Commissioning Group (CCG) have developed the following information resources:
- An engagement document which provides you with a comprehensive overview of the proposals as well as the survey questions.
- An easy read version of the engagement document
- An easy read guide providing a summary of our proposals and showing the ways you can feedback your views.
The CCG and the Leeds Voices team at Voluntary Action Leeds will also be delivering a number of information events and activities over the course of the engagement; you can find the details of these on the NHS Leeds CCG website
How can I provide feedback?:
We would like to hear from anyone who lives or works in Leeds as our urgent care services are designed to meet the needs of our diverse population as well as those visiting our city. It’s important that we hear from you whether you do so as a patient, a member of the public, a health and care professional or you may have a role representing the views of your local community.
You can tell us what you think of the proposals by answering questions within a secure web-based survey here.
An easy read survey that can be completed online is available here.
Paper copies and easy read versions of the survey are available on request, please contact the Leeds Voices team for further information LeedsVoices@Val.org.uk
How can I help others get involved?:
You and your organisations can help us reach the diverse communities of Leeds by sharing this information and these tools in your organisations venues and across your networks. You can also help by sharing the links on social media using the hashtag #UrgentCareLeeds