The Digital Age: New Approaches to Supporting People in Later Life Get Online

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Millions of over 55s not using internet risk being locked out of essential services and online benefits.

A new report from the Centre for Ageing Better finds that large numbers of people are at risk of being left on the wrong side of the digital divide as more services and information move online and calls for a fundamental re-think of digital inclusion policy and practice for people in later life.

The Centre for Ageing Better’s report, ‘The digital age: new approaches to supporting people in later life get online‘, identifies an urgent need for new approaches to supporting people in later life to get online. It urges government, companies and organisations to ensure that the most vulnerable people don’t get locked out of essential services and benefits.

While more older people are accessing the internet than ever before, 4.8 million people over the age of 55 are not online – mostly those with the lowest levels of wealth, health and education.

The research carried out by Ageing Better and digital charity Good Things Foundation shows that while some people are happy and able to access services offline or through family and friends, others will increasingly struggle to access essential services and miss out on online help and information as society becomes ‘digital-by-default’.

Ageing Better has outlined recommendations for government, providers and funders to develop a wider range of outreach strategies, and deliver more person-centred, community-based and open-ended support – while recognising that some people will never go online and should not miss out on essential services or information as a result.

On Wednesday, 13 June the Centre for Ageing Better hosting an event, Mind the Digital Gap, to discuss how society should respond to the issue of digital exclusion in later life, now and in the future. Get in touch to sign up to the event.

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By |Health & Care, Older People
2018-06-14T11:01:43+00:00 1st June 2018|1 Comment

About the Author:

Sean Tunnicliffe
Sean is the communications Officer at Leeds Older People’s Forum (LOPF) and also deals with admin and office management. He enjoys the wide variety of his role which covers things like designing reports and documents, organising meetings, putting together ebulletins, writing blogs, updating the LOPF website and social media and making sure that the office never runs out of milk. He has worked in the third sector since 2001 first with Volition and then LOPF and is the longest serving member of the Forum Central team. Previous to this Sean had mainly worked in horticulture and also had a spell managing a newsagent shop.

One Comment

  1. Anna-Marie Garbutt 11th June 2018 at 9:44 am - Reply

    Please remember all those Older People who have a learning disability when thinking about how to change things. People who have problems communicating, who cannot read and would need symbols and easy read versions of info online.

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